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Web Site
Development for
do-it-yourselfers
Before you build a house,
design a brochure, or develop a web page it's best to have
a plan. This page is designed to help you think about what
you want to accomplish, and what materials will be needed
before you actually bring the web page carpenters on site.
What can an Internet
presence do for your business?
Not every company can
increase its business by establishing a presence on the
web, but here are some types that can.
- High-volume
businesses with products that could be sold to
customers from all over the country or the world. Most
large catalog companies have already established their
Internet sites.
- High-margin
products with a narrow target audience. If you are
trying to sell airplanes or custom coaches, for example,
the Internet is an ideal way to reach your upscale
audience.
- Businesses that are
trying to attract visitors to the area. Travelers
are increasingly looking to the Internet for local
hotels and attractions before they start their journeys.
- Businesses that
cater to a local audience, and are looking for a
competitive edge. Restaurants, for example, can show
their menus and feature their specials more
cost-effectively than other media, and weekly updates
are simple to make.
- Businesses or
community agencies with constantly changing events
and services. Any festival, fair, or event will find
an advantage to promoting to audiences in the local area
as well as the surrounding state(s).
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How do you get started?
Setting a good foundation
will make the rest of the job easier.
- Be specific about
your intentions. Who are you trying to reach? Will
you try to show all your products? Will your
Internet page be a sampling page to get people to send
for your catalog, or will you try to provide enough
information that you don't need a catalog anymore?
- What do you want to
say? Approach copy development in the same way that
you would for any marketing piece. The best advice is to
think, "What should the reader know when he gets done?"
- Gather photos
to support your text. Prints or transparencies both work
fine, as well as photos from your current brochure. You
don't need the original computer file of the photo if
you have the printed piece; the requirements for screen
images are much lower than for printed images.
- Find a web page
developer who understands what you're trying to
accomplish, and can make your efforts even better by
organizing the web pages properly, editing your text,
and optimizing your photos for the Internet.
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- Develop a
conceptual design How do you want users to navigate
your pages? Keep in mind that they may not travel in a
linear path, and they may not travel in the order that
you intended, so you need to duplicate critical
information on each page.
- Edit your copy for
the screen. Readers won't read much. Simplify, and
chunk your copy into bite-size pieces.
- Edit your photos
for the screen. High resolution = slow. Readers
won't hang around waiting for images unless they have a
high value, so you may need to balance speed vs.
quality.
- Do the coding.
Browsers like Netscape and Mosaic read HyperText
Markup Language. A variety of HTML tools
and do-it-yourself manuals can be downloaded from the
Internet. To see what HTML coding looks like, follow
these instructions now: If you are using Netscape
Navigator or Internet Explorer, click on the menu choice
View >Source. When you are done, click on "OK" in the
Document Source window to return to browsing.
- Use a WYSIWYG
editor. Editing software like FrontPage, DreamWeaver,
or GoLive make the process much faster if you are
willing to invest the time in learning the program. Like
so many things on the computer, the payoff comes with
the second web site, or the second word
processing document, or the second spreadsheet.
- Test. Each
graphical browser like Netscape or Explorer reads the
HTML code differently, so it's important to try your
code on different applications to see if the results are
acceptable. Different screen resolutions also make the
pages look different. All your "design" work may go out
the window depending on the system that is viewing it.
- Transfer
everything to a server. The
next step is to get your files (HTML-coded text and
photos) loaded on the server of an Internet provider
(ISP). This can be a sticky area, so the best thing to
do is talk to tech support at your ISP.
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Users won't beat a path
to your door unless they know you exist.
- Register your
page. There is no
all-encompassing index to all sites on the web, but
several companies are making attempts to keep up with
the explosive growth of new web pages. You can send your
web address and company information to them (the
pro-active approach), or wait for them to find you.
Yahoo
is the best-known of the indexed directories, and has a
self-explanatory button on the first page to add a new
URL (address). We keep a list of about twenty
lesser-known indexes which we use for our clients.
- Develop
and register a domain name. The value of a domain
name is that your URL can become "www.mycompany.com"
instead of "www.empnet.com/mycompany". It looks better
when you get to the next step and start to include your
URL in your advertising. Registering a new domain name
costs less than $50/year.
- Promote your page.
Now that you have this equity, make something of it!
Send a press release. Include the URL in your
advertising. Include the URL as part of your e-mail
signature. Develop a promotion that gives 10% off for
mentioning some hidden key in your web page. Encourage
your employees to tell their friends. Tell your friends.
- Keep it fresh.
Think of your web page as a newsletter rather than a
brochure, and make plans to update it monthly, even if
all you do is to change the color background. The best
sites invite repeat visits just like the best stores.
No-one comes back for the same old stuff.
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We hope our explanation
has illustrated the following points:
- The Internet is one
more marketing tool, like advertising or a brochure.
It's not a computer exercise; it's about the image of
your company.
- Design is a
small part of the process. Proper preparation and
execution will make or break the success of your
investment.
- There is at least
one developer (ahem) who can provide one-stop shopping.
Marketing Ink can write copy, massage photos, code and
place your pages on the server, and register your site
with indexes. We can even help you develop promotions
that will get your web site off with a bang.
- An orderly process
makes the whole thing simple.
- Here are some
case histories:
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Are you looking for
unique answers?
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INTEGRATED
MARKETING
Here's one way
that a company with a local market (e.g. a home builder) could
integrate their marketing efforts.
Run print
advertising with a leading question, such as "Should you Build
or Buy? Answers on our web site."
Provide a
credible, unbiased discussion on the web site, plus a promotion
that encourages a sign-up for further contacts.
Through the use
of qualifying questions on the sign-up, separate the prospects
into levels of interest so that follow-ups are welcomed rather
than intrusive.
For example, if
a home buyer is interested in sample plans, offer to send
them a notice when the latest plans are added to the web site.
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